Delete your Shop account
Deleting your Shop account removes your email address, phone number, and any other data from Shop.
After you delete your Shop account, you no longer have access to the following features:
- Any Shop Cash that you've earned
- Shop Pay
- Shop Pay Installments
- Delivery tracking updates in the Shop app
- Shopping features in the Shop app
If you want to use Shop only for delivery tracking, but not Shop Pay, then you can opt out of Shop Pay instead.
Delete your account in the Shop app
You can delete your account in the Shop app.
Steps:
- From the Shop app, tap the Account icon.
- Tap Settings > Data and privacy.
- Tap Delete account > Delete account.
- On the Are you sure you want to delete your account? dialog, tap Delete account to complete your account deletion.
Delete your account on a web browser
To delete your account using a web browser, sign in to your Shop account at https://shop.app/opt-out, and then follow the prompts to delete your account.