Shop Cash – Shop Help Center

Early access: Shop Cash is in early access for some Shop app customers with billing addresses in the United States. Shop Cash is available on a rolling basis, and you can't sign up to receive Shop Cash.

Shop Cash is a rewards program that is available to some users, and can only be used towards purchases made in the Shop app. Shop Cash has no monetary value outside of the Shop app.

You can find your Shop Cash rewards in the following places of the Shop app:

as a banner notification
at checkout
in the Account tab

Note: Shop Cash may not be redeemable for all purchases or with all stores on Shop. You also can't earn or redeem Shop Cash on any orders that contain gift cards, downloads, subscriptions, or items paid for using Shop Pay Installments.

Learn more in the Shop Rewards Terms and Conditions.

Earn Shop Cash

As part of early access, certain Shop app users can earn 3% in Shop Cash on eligible purchases using Shop Pay as a payment method.

The first time that you earn Shop Cash, you'll receive a push notification in the Shop app, as well as an email that contains a link to download the Shop app if you haven't already. For all other purchases that earn Shop Cash, you'll only receive a push notification in the Shop app.

Redeem your Shop Cash

You can redeem your Shop Cash at checkout when you place an order through the Shop app. While you can earn Shop Cash both on online stores that use Shop Pay, and in the Shop app, you can only redeem your Shop Cash in the Shop app.

You can check your Shop Cash balance in the Shop Cash section of the Account tab in the Shop app.

Shop Cash offers

Participating Shop stores will provide exclusive Shop Cash offers where the value of your Shop Cash is increased at checkout. You can maximize your Shop Cash by taking advantage of these Shop Cash offers while quantities last. A Shop Cash offer is not confirmed until the offer is applied to your cart at checkout.

Shop stores can set limits on their Shop Cash offers, which might mean that only a set amount of your Shop Cash can be multiplied for an offer. For example, if a Shop store is offering 10x the Shop Cash up to a maximum of $20, then your $5 Shop Cash reward becomes $20. You can apply your $20 Shop Cash reward towards your purchase at the store while quantities last.

To find Shop Cash offers in the Shop app, you can do one of the following:

From the Home tab of the Shop app, tap Shop all offers.
From the Account tab of the Shop app, in the Shop Cash section, tap Shop all offers.

Get in touch

Email customer support

Earn Shop Cash

Redeem your Shop Cash

Shop Cash offers

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