Managing your orders in Shop
After an order is added to Shop, you can manage it from the Orders tab in the Shop app. You can view your order history, archive or delete individual orders to keep your list organized, and share order receipts from Shop.
You can also start a cancellation, refund, or return with the store that you purchased from. If you encounter a problem with an order, then review the common order issues and troubleshooting steps.
For more ways to get help with an order, including contacting the store or carrier and reaching the Shop support team, refer to Reporting an order issue and getting help.