View, archive, and delete your orders

You can view your order history in the Shop app, and manage individual orders by archiving or deleting them. Archiving an order hides it from your Home and Orders tabs but keeps it in your order history. Deleting an order removes it permanently and can't be undone.

View your order history

You can view your order history in the Orders tab of the Shop app.

Your order history is displayed chronologically by the date each order was created. The most recently created order is displayed first in your list of orders.

Steps:

Shop app
  1. From the Shop app, go to the orders tab.

  2. Tap Past orders.

  3. Optional: To view archived orders, tap the archived-order icon.

shop.com
  1. On a web browser, go to shop.com.

  2. Click Sign in, and then follow the prompts to sign in to your Shop account.

  3. Click the orders icon.

  4. Click Past orders.

  5. Optional: To view archived orders, click Horizontal menu > archived-order View order archive.

Archive an order

You can archive an order so that it isn't displayed in your Home or Orders tab in the Shop app.

Steps:

Shop app
  1. From the Shop app, go to the orders tab.

  2. Tap the order that you want to archive.

  3. Tap Horizontal menu > archived-order Archive order.

shop.com
  1. On a web browser, go to shop.com.

  2. Click Sign in, and then follow the prompts to sign in to your Shop account.

  3. Click the orders icon.

  4. Click Horizontal menu > archived-order Archive order.

Unarchive an order

You can unarchive an order so that it's displayed in your Home and Orders tabs again.

Steps:

Shop app
  1. From the Shop app, go to the orders tab.

  2. Tap Past orders.

  3. Tap the archived-order icon.

  4. Tap the order that you want to unarchive.

  5. Tap Horizontal menu > archived-order Unarchive order.

shop.com
  1. On a web browser, go to shop.com.

  2. Click Sign in, and then follow the prompts to sign in to your Shop account.

  3. Click the orders icon.

  4. Click Horizontal menu > archived-order Unarchive order.

Delete an order

You can permanently delete an order from the Shop app.

Steps:

Shop app
  1. From the Shop app, go to the orders tab.

  2. Tap the order that you want to delete.

  3. Tap Horizontal menu > delete Delete.

  4. Tap Delete.

shop.com
  1. On a web browser, go to shop.com.

  2. Click Sign in, and then follow the prompts to sign in to your Shop account.

  3. Click the orders icon.

  4. Click Horizontal menu > delete Delete.

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