Using the Shop app, you can automatically track your orders using the following order sources:
- Gmail
- Outlook, such as hotmail.com and live.com
- The email associated with your Shop account that's used when you purchase from a store that uses Shopify features, products, or services
- Orders paid for using Shop Pay
After you connect a Gmail or Outlook account to Shop, the app automatically scans for emails with keywords such as “tracking number” and “track your package” to find deliveries. When Shop finds a new tracking number, the delivery displays in the Orders tab in the Shop app.
As of September 23, 2024, Amazon is no longer available as a separate order source. To continue tracking your Amazon orders, connect the email that you receive Amazon tracking updates to.