If you're eligible for the Shop Cash rewards program, then you can earn Shop Cash on orders that meet the following criteria:
- The online store that you're purchasing from is located in the United States, sells in USD, and accepts Shop Pay as a payment method.
- The order is paid for using Shop Pay on an online store or in the Shop app.
- The payment card used for the order has a United States billing address.
- The purchase doesn't include any gift cards, subscription products, or digital products. Examples of digital products include downloads, as well as package protection and insurance products.
You only earn Shop Cash on the portion of an order that's paid for with a card from your Shop Pay wallet. If Shop Cash is used to pay for part of an order, then Shop Cash isn't earned on that portion of the payment.
You can check your Shop Cash balance and expiration in the Shop Cash section of the Account tab in the Shop app.
If you earn Shop Cash on an order, and the order is later refunded, then the Shop Cash that you earned from that order is deducted from your Shop Cash balance. This includes Shop Cash that you've already spent.
Learn more about earning Shop Cash in the Shop Rewards Terms and Conditions.