Set up a Shop Passkey
You can sign in to your Shop account using passkeys as an alternative to SMS or email verification. Passkeys let you use face or fingerprint recognition, or a PIN to quickly and securely sign you in to Shop. You can use your Shop passkey when you do the following:
- Sign in to Shop on https://shop.app/ using a web browser.
- Check out using Shop Pay
- Follow an online store on Shop
- Sign up for email marketing
- Log in to your customer account
To set up a passkey, you need to have a verified Shop Pay account. Learn more about setting up Shop Pay. You can set up a passkey in the Shop app, as well as on a web browser on https://shop.app.
Create a passkey for Shop in the Shop app
You can create a passkey for Shop in the Shop app.
Steps:
From the Shop app in the
tab, tap the Account icon.
Tap
Settings > Passkeys.
Tap the
icon.
On the Add a passkey screen, tap Continue.
On the Sign in dialog, tap Continue to set up a passkey.
Follow the prompts to verify your identity on your device.
After you verify your identity, a message displays to confirm that your passkey has been added.
Create a passkey for Shop using a web browser
You can create a passkey for Shop using a web browser.
Steps:
- In a web browser, go to https://shop.app/, and then click Sign in.
- Follow the prompts to sign in to your Shop account.
- Click the Account icon, and then click Settings.
- In the Login & Security section, under Passkeys, click Add passkey.
- Click Continue to open the passkeys dialog.
- Follow the prompts to verify your identity on your browser.
After you verify your identity, you're directed back to your account, and a message appears that your passkey has been added.