Managing your Shop account and data

Vaš Shop nalog čuva vaše kontakt podatke i povezuje se sa Shop Pay-om, praćenjem porudžbina i funkcijama za kupovinu. Ova stranica obuhvata ažuriranje podataka na nalogu, odustajanje od Shop Pay-a, brisanje Shop naloga i brisanje vaših ličnih podataka iz aplikacije Shop.

Možete i da upravljate povezanim nalozima, ažurirate podešavanja personalizacije ili uređujete načine plaćanja koji su sačuvani u vašem novčaniku za Shop Pay. Da biste saznali kako Shop čuva i štiti vaše informacije, pogledajte Korišćenje usluge Shop Pay i Kupovina sa pouzdanjem u aplikaciji Shop.

Updating your Shop account details

Your Shop account details include your email address, phone number, and name.

Changing your Shop account email address

Your email address is your Shop account's unique identifier, and can't be changed. To use a different email address for Shop, create a new account and delete your existing account.

Changing your Shop account phone number

To change the phone number on your Shop account, refer to Change your Shop Pay phone number.

Updating your name in Shop

Ime povezano sa vašim Shop nalogom koristi se za identifikaciju vašeg naloga tokom prijavljivanja i sinhronizuje se sa internet prodavnicama kada se prijavite na svoj nalog kupca pomoću usluge Shop. Možete da ažurirate svoje ime i prezime na Shop nalogu u aplikaciji Shop ili na shop.com.

Steps:

Opting out of Shop Pay or deleting your Shop account

Opting out of Shop Pay and deleting your Shop account are different actions. Before making changes to your Shop account, review each section to determine whether you want to opt out of Shop Pay, or delete your Shop account.

Opting out of Shop Pay

Opt out of Shop Pay when you want to stop using Shop Pay as a payment method, but still want to keep your Shop account for order tracking and shopping.

When you opt out of Shop Pay, your phone number and stored data are deleted from Shop Pay. You no longer have access to the following features:

• Accelerated checkout on stores that offer Shop Pay as a payment method
• Earning Shop Cash
• Access to any remaining Shop Cash balance that you've earned
• Shop Pay Installments

You can still use Shop to track your orders and shop. If you want to use Shop Pay again after opting out, then sign in to Shop with your email address and phone number.

To opt out of Shop Pay, enter your mobile number in the Shop Pay opt-out form, and then tap Submit request.

Deleting your Shop account

Delete your Shop account when you no longer want to use your Shop account, Shop Pay, order tracking, or shopping features in the Shop app.

Deleting your Shop account removes your email address, phone number, and other data from Shop. After you delete your Shop account, you no longer have access to the following features:

• Any Shop Cash that you've earned
• Shop Pay
• Shop Pay Installments
• Delivery tracking updates in the Shop app
• Shopping features in the Shop app

Deleting your Shop account doesn't erase personal data from any stores that you purchased from. To use Shop again after deleting your account, you need to create a new Shop account.

Brisanje Shop naloga ne sprečava kasnije kreiranje novog naloga sa istom imejl adresom. Ako počnete da se prijavljujete pomoću aplikacije Shop, na primer kada koristite Shop Pay prilikom naplate, kreiraće se novi Shop nalog kada vam Shop pošalje verifikacioni kôd. Ne morate da unesete kôd da bi novi nalog postojao. Ako primite verifikacione kodove nakon brisanja naloga, to može značiti da imate novi nalog, koji možete da izbrišete na isti način.

You can delete your Shop account in the Shop app or on a web browser.

Steps:

Erase your personal data from Shop

If you use Shop or Shop Pay and want to erase your personal data, then go to the Shopify Privacy controls and click Erase my data. This doesn't erase personal data from any stores that you purchased from.