Change your Shop Pay phone number

To change your phone number, you need to log in to Shop through a web browser.

1. If required, enter your email, and then click Continue. 
2. In the Confirm it's you section, complete one of the following options:  
   • Enter the six-digit verification code sent to your phone number. 
   • Click Send a code by email, and then enter the six-digit verification code sent to your email. 

After you log in, complete the following steps to change your Shop Pay phone number: 

1. In the Login & security section, click Change next to your existing phone number. 
2. Enter the phone number that you want to use, and then click Continue. 
3. In the Confirm it's you section, enter the six-digit verification code that you received to your new phone number. 

After you change your Shop Pay phone number, you're automatically logged out from all of your devices using Shop Pay. 

Change your phone number when you can't verify your account

The Send a code by email option is only available if you verified your Shop email address when you set up Shop Pay. 

If you don't have the Send a code by email option, and you can't access the existing phone number on your Shop Pay account, then you need to complete the following steps to change your phone number: 

1. Delete your Shop account.
2. Set up Shop Pay with a new phone number.