Before you make a purchase from a Shop store, review the following best practices so that you can feel more comfortable and confident making a purchase.
- Check a Shop store's product reviews and star ratings to learn about past customers' experiences with the store. Consistently poor reviews might indicate that customers have had a negative experience with a Shop store.
- If a price for a product is suspiciously low, then consider reporting the store to Shop.
- If you're concerned that a product or store might be fraudulent, then consider reporting the store to Shop.
Report suspected fraud on a Shop store that you haven't purchased from
If you suspect that a store might be engaging in fraudulent activity, then report the store to Shop. Reporting suspicious activity helps Shopify investigate and take appropriate action to protect Shop customers from fraud. After you report an issue, you're by Shopify only if further information is required.