Managing your Shop account and data

Zure Shop kontuak harremanetarako datuak gordetzen ditu, eta Shop Pay-rekin, eskaeren jarraipenarekin eta erosketa-eginbideekin konektatzen da. Orri honetan azaltzen da nola eguneratu kontuaren xehetasunak, nola egin uko Shop Pay-ri, nola ezabatu Shop kontua eta nola ezabatu zure datu pertsonalak Shop-etik.

Era berean, konektatutako kontuak kudea ditzakezu, pertsonalizazio-hobespenak egunera ditzakezu, edo zure Shop Pay diru-zorroan gordetako ordainketa-metodoak edita ditzakezu. Shop-ek zure informazioa nola gorde eta babesten duen ikasteko, kontsultatu Shop Pay erabiltzea eta Shop-en konfiantzaz erostea.

Updating your Shop account details

Your Shop account details include your email address, phone number, and name.

Changing your Shop account email address

Your email address is your Shop account's unique identifier, and can't be changed. To use a different email address for Shop, create a new account and delete your existing account.

Changing your Shop account phone number

To change the phone number on your Shop account, refer to Change your Shop Pay phone number.

Updating your name in Shop

Zure Shop kontuari lotutako izena saioa hastean kontua identifikatzeko erabiltzen da, eta sareko dendekin sinkronizatzen da Shop erabilita zure bezero-kontuan saioa hasten duzunean. Zure izen-abizenak egunera ditzakezu zure Shop kontuan, Shop aplikaziotik edo shop.com webgunetik.

Steps:

Opting out of Shop Pay or deleting your Shop account

Opting out of Shop Pay and deleting your Shop account are different actions. Before making changes to your Shop account, review each section to determine whether you want to opt out of Shop Pay, or delete your Shop account.

Opting out of Shop Pay

Opt out of Shop Pay when you want to stop using Shop Pay as a payment method, but still want to keep your Shop account for order tracking and shopping.

When you opt out of Shop Pay, your phone number and stored data are deleted from Shop Pay. You no longer have access to the following features:

• Accelerated checkout on stores that offer Shop Pay as a payment method
• Earning Shop Cash
• Access to any remaining Shop Cash balance that you've earned
• Shop Pay Installments

You can still use Shop to track your orders and shop. If you want to use Shop Pay again after opting out, then sign in to Shop with your email address and phone number.

To opt out of Shop Pay, enter your mobile number in the Shop Pay opt-out form, and then tap Submit request.

Deleting your Shop account

Delete your Shop account when you no longer want to use your Shop account, Shop Pay, order tracking, or shopping features in the Shop app.

Deleting your Shop account removes your email address, phone number, and other data from Shop. After you delete your Shop account, you no longer have access to the following features:

• Any Shop Cash that you've earned
• Shop Pay
• Shop Pay Installments
• Delivery tracking updates in the Shop app
• Shopping features in the Shop app

Deleting your Shop account doesn't erase personal data from any stores that you purchased from. To use Shop again after deleting your account, you need to create a new Shop account.

Zure Shop kontua ezabatzeak ez du eragozten geroago helbide elektroniko berarekin kontu berri bat sortzea. Shop-ekin saioa hasten baduzu, adibidez, ordainketa-prozesuan Shop Pay erabiltzen duzunean, Shop kontu berri bat sortuko da Shop-ek egiaztapen-kode bat bidaltzen dizunean. Ez duzu koderik sartu beharrik kontu berria existitzeko. Kontua ezabatu ondoren egiaztapen-kodeak jasotzen badituzu, baliteke kontu berri bat izatea; modu berean ezaba dezakezu hori ere.

You can delete your Shop account in the Shop app or on a web browser.

Steps:

Erase your personal data from Shop

If you use Shop or Shop Pay and want to erase your personal data, then go to the Shopify Privacy controls and click Erase my data. This doesn't erase personal data from any stores that you purchased from.