Send in-store receipts to Shop

If you make an in-store purchase from a participating retail store using a card associated with your Shop Pay account, then you'll have the option to send your digital receipt to the following places:

  • In the Shop app, displayed in the Orders tab.
  • The email or phone number associated with your Shop Pay account, when available.

If you're an existing customer at a retail store, and the store has your email on file for a purchase, then you'll automatically receive your digital receipt in the Shop app.

In-store receipts are activated by default on your cards associated with Shop Pay. You can toggle the in-store receipts setting on or off for each of the cards that you use with Shop Pay.

Steps:

  1. On a web browser, sign in to your Shop Pay account.
  2. In the In-store receipts section, find the card that you want to adjust settings for, and then toggle the setting on or off.