Send in-store receipts to Shop

If you make an in-store payment with a payment card that's saved in your Shop account, then you can receive your digital receipt in the following ways:

  • In the Shop app, your receipt displays in the Orders tab.
  • You can also receive your receipt at the email address or phone number that's associated with your Shop Pay account, when available.

In-store receipts are activated by default for each card that you use with Shop Pay at a retail store.

When in-store receipts are turned on and you make a purchase at a store that accepts Shop Pay, you can select Shop app as your receipt option at checkout. After you select Shop app one time, your future receipts are sent to your Shop app automatically. This applies to purchases made with any payment card saved to your Shop account, at any store that accepts Shop Pay.

When the in-store receipts setting is turned on, your name and email address are shared with the store that you're shopping at so that you can view your in-store order in the Shop app.

You can turn in-store receipts on or off for each card from your Shop account.

Steps:

Shop app
  1. In the Shop app, tap the Account icon.
  2. In the Payment methods section, tap the card that you want to adjust settings for.
  3. Tap In-store receipts.
  4. Turn the setting on or off.
shop.com
  1. On a web browser, go to shop.com.

  2. Click Sign in, and then follow the prompts to sign in to your Shop account.

  3. Click the Account icon, and then click In-store receipts.

  4. Find the card that you want to adjust settings for, and then turn the setting on or off.

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