To create a Shop account, you first need to set up your primary email as an order source. After you create an account, you can add more order sources, such as other emails or an Amazon account.
While signing in, Shop checks your device’s clipboard for account information and recently placed orders to help you automatically import tracking info. For details about how Shop keeps your personal information secure, check our privacy policy.
Set up your primary email as an order source
After you download the Shop app, you'll need to connect to an email account as an order source.
From the home screen of the app, tap Get started, and then do one of the following:
- Select Sign in with Google to connect to a Gmail account for automatic tracking.
- Select Sign in with Apple or Sign in with email to track orders manually.
- If you want to connect an Outlook email for automatic tracking, then first connect it with Sign in with email. After you sign in, follow the prompts to connect to your Outlook account for automatic tracking.
Important: After you connect your primary email account to Shop, you'll need to use that email, and the password that you use for that email, to sign in to Shop. You don't have a separate Shop login ID or password. You also can't change your primary email without deleting your account.
Connect more email order sources
- From the Account tab in Shop, tap Order tracking sources.
- To link to the account you’d like to connect to, do one of the following:
- Tap Connect Gmail.
- Tap Connect Outlook.
- Tap Continue and then follow the prompts to sign in to your account.
Remove an email order source
- From the Account tab in Shop, tap Order tracking sources.
- From your Importing from list, tap the trash can icon next to the email that you want to remove.
- Tap Remove.