Remove a passkey from Shop

You can remove a Shop passkey from your account using the Shop app, or a web browser. After you remove a passkey, you're logged out of your Shop account on all devices that you're logged in to.

Following the steps to remove a passkey from Shop deletes the passkey only from your Shop account. If you want to remove a passkey from your device, then you need to follow the instructions provided by your device or browser provider.

Remove a passkey from the Shop app

1. From the Shop app, tap the Account icon.
2. Tap Settings > Passkeys.
3. Swipe left on the passkey that you want to delete, and then tap Remove.
4. On the Remove passkey dialog, tap Remove.

Remove a passkey from Shop using a web browser

1. Sign into your Shop Pay account.
2. In the Confirm it's you section, verify your account using your passkey, SMS code, or email.
3. In the Login & security section, under Passkeys, click … for the passkey that you want to remove, and then click the trash can icon.
4. On the Remove passkey dialog, click Remove.